Reservation of ownership
The products delivered remain the property of Joujou.ch until full payment.
All prices are indicated in CHF and in Euros VAT inc.
All orders are paid in CHF, the change is automatically calculated.
Shipping costs are Free for all orders. Offer valid for Switzerland only.
We accept payments:
CREDIT CARDS 3-D SECURE : The secure online payment by credit card is using SSL (Secure Socket Layer): the transmitted informations are encrypted and can in no way be read during the transaction. Once the transaction is completed, the data of your card are not in any case stored in memory on a server. We accept Visa, Master Card and American Express..
|POSTFINANCE - POST CARD E-FINANCE : With your private PostFinance account, you can pay comfortably, simply and safely. The amount is directly debited from your postal account without any extra cost.|
PAYMENT THROUGH INVOICE WITH SWISSBILLING : The payment by invoice with SwissBilling is payable at 15 days. First you receive the goods, then the bill. You can choose to receive your invoice by email or by post. Attention in case of non-payment, reminders incur charges of CHF 10.00
Payment by SwissBilling requires an online check. If this one is denied, you will receive an email explaining to you the reason. You can find out more details by directly contacting SwissBilling by phone 058 433 30 40 or email email@example.com.
|PAYPAL : With Paypal, forget your credit card numbers and secret codes, email address and a password are sufficient. Using PayPal is easy and secured, your financial informations are never shared with the merchant site.|
TWINT : Postefinance has created TWINT, a new 100% Switzerland e-wallet system that works through an application for Smartphone wich is compatible iOS and Android. TWINT requires no credit or debit card. All you need is to pre-load your account TWINT.
BANK TRANSFER - ADVANCE PAYMENT : You can make your payment by bank transfer without forgetting to note the reference number of your order in comments. The goods are shipped once the transaction amount received. We reserve your order for 10 days, after this time, your orders will be automatically canceled.
The delivery time varies according to the method of payment you have choose and according to the available stock. All the commands received before 10:00 am, are sent the same day and arrive at destination two days later during the working days.
For the foreign country, the average delay is about 3 to 5 working days but it does not constitute a deadline and our responsibility cannot be engaged in case of delay caused by postal services.
The risks of the transport are at your expense as from the handling of the product by the carrier. You have to verify the state of the packaging and the correspondence of the delivered product.
We decline any responsibilities in case of damages due to the transport or or robbery (torn envelope, opened package, parcel lost).
If your order is not delivered in due course or if products are missing with regard to your delivery order, contact our customer service. by email . You will be informed if the expedition was made or if products are temporarily in shortage of stock.
We give our customers a withdrawal period of 7 working days from the receipt..
IMPORTANT: No returns will be accepted without a prior request to our customers service.
Warning: no possible return on lingerie items.
To make a request for product return, kindly fill the following form => return product
We reserve the right to refuse to refund the customer until the goods have been returned. The return costs are paid by the customer. We will refund your purchase price upon receipt of the goods.
Refunds products are in all cases made in form of a voucher that you will find on your JouJou.ch account. The buyer can not claim a refund in cash unless agreed with our customer service.
We reserve the right to deduct charges for any damage or any loss of the goods value originates from a non unavailable treatment to test the nature and operation of the product.
The products proposed comply with Swiss legislation and standards in force. Photographs, text, information graphics and characteristics presented to illustrate the products are non-contractual.
Consequently, Jouou.ch declines all responsibility in the event of an error or an omission in one of these product photographs, texts, information graphics or characteristics, or in the event of a modification in the product’s characteristics by the suppliers. Naturally, if you have any queries about the products, you may contact our Customer Services.
Joujou.ch. may not be held responsible for the non-execution of the contract concluded in the event of the product being out of stock or being unavailable as a result of force majeure, an incident or a complete or partial strike, in particular with the postal services, transport companies and/or communications services, flooding or fire. Hypertext links may send users to sites other than the Condomplanet site.
Joujou.ch declines all responsibility in the event of the content of these sites breaching any legal or regulatory measures in force.
When confirming an order by means of the order module, your purchase is validated and you declare to be at least 18 years old and having accepted its content as well as Joujou.ch's general sales conditions which are governed by Swiss law.
These present general sales conditions are governed by Swiss law and may be modified at any moment without prior warning.