Privacy policy

Les présentes conditions s'appliquent à toutes les ventes conclues à partir du site internet Joujou.ch entre la maison Joujou.ch ("Nous") et la personne passant la commande "Vous").

We use the data you provide to prepare and process your order. We pass on your data to the company commissioned to deliver the goods. For payment processing, we pass on your payment details to our bank. We do not pass on your data to third parties or for advertising purposes. Once the contract has been concluded and your invoice has been paid in full, we block your data from any further use and delete it at the end of the statutory retention period.

Our website and other systems are protected by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite frequent checks, absolute protection against all risks is not possible.

In accordance with the Federal Data Protection Act (DSG), you have the right to be informed free of charge of your stored data (Art. 8 DSG), as well as the right of correction (Art. 5 para. 2 DSG). Requests for information can also be sent electronically to the relevant authority.
In addition, you can request that your data be deleted if it is no longer required for contractual purposes, or that it be blocked. Requests for information, blocking and deletion can also be sent electronically to the competent body.

This site uses Google's retargeting service (or Remarketing) which enables Google, through the use of cookies, to identify visitors who have been to our site and to present them with online advertising once they have left the site. To learn more about this feature, visit this page: adwords.google.com. If you prefer not to be retargeted, please visit Google's Ad Preference Manager page.

If you have any questions regarding access to and processing of your personal data, or if you require any further information or corrections, please contact serviceclients(@)joujou.ch.

When you use this website, the web servers record impersonal usage data. The log files contain information on your IP address, the site you last visited, the browser you used, the date and time of your visit and the file you requested.

We use cookies on various web pages to make your visit to our site more attractive and to enable certain functions. Cookies are small text files that are stored on your computer's hard drive. The majority of our cookies are deleted from your hard drive once you have finished browsing our pages (they are called "visit cookies"). Other cookies remain on your computer and enable us to recognize your computer the next time you visit our site (known as persistent cookies). These Cookies allow us to welcome you with your user name, and save you from having to re-enter your password and order form headers. Our partners are not authorized to access the information on our site, nor to use or process your data.

You can prevent these cookies from being saved by following the procedure on your browser: menu "extras" => internet options => data protection (Internet Explorer), resp. Settings => data protection (Firefox). Here you can prevent or restrict the saving or reading of cookies. However, Joujou.ch informs you that such deactivation will prevent you from accessing certain functions of its site.

This website uses Google Analytics, a web analysis service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf, including in particular the publisher of this website. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. However, if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can object to the collection of data by Google Analytics (with future effect) by installing an opt-out application for your browser. This deactivation application can be found here: http://tools.google.com/dlpage/gaoptout?hl=fr

Our website uses social plugins ("plugins") from the Facebook.com social network, operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins can be recognized by the Facebook logo or by the words "Facebook Social Plugin". You can consult the list of Facebook social plugins and view them at the following address: https://developers.facebook.com/search/?q=plugins

When you request a page on our website containing one of these plugins, your browser establishes a direct link to Facebook's servers. The content of the plugin will be transmitted directly to your browser by Facebook and integrated into the web page.

The integration of plugins enables Facebook to receive the information you have requested on the corresponding page of our website, even if you do not have a Facebook account. However, it is still possible for Facebook to obtain your IP address and store it directly in the United States.

If you are logged in to Facebook, it will record your visit to the website in your Facebook account. If you interact with the plugins, e.g. by using the "Like" button or by commenting, the corresponding information will be transmitted directly from your browser to Facebook and stored there. The information will also be published on Facebook and made visible to your Facebook friends.

Facebook may use this information for advertising or market research purposes. To this end, Facebook creates a profile of the user's interests, the purpose of which is, for example, to evaluate how often you have used our site or to inform other Facebook users about your activities on our site and to provide other services using Facebook.

However, if you do not wish Facebook to transfer data collected on our site to your Facebook account, you will need to log out of Facebook before visiting our site.

With regard to data collection, processing and use of data collected by Facebook, as well as configuration options for privacy protection, please read Facebook's privacy policy: http://www.facebook.com/policy.php

When registering for the newsletter, your e-mail address and telephone number may be used for our own promotional purposes, for as long as you are subscribed to this newsletter. You can unsubscribe at any time.

You have probably given the following consent. Please note that you can revoke this declaration of consent at any time with effect for the future:
I would like to receive the newsletter with the latest news (unsubscribing is always possible).

Your credit card details are encrypted using tried-and-tested SSL technology. In addition, each transaction is subject to an authorization request and an online credit check with the credit card company (Datatrans, Postfinance, Swissbilling). On your credit card statement, purchases are identified under CDPL Online-store. Your bank details are not stored under any circumstances.

The Trusted Shops trustbadge is inserted on this page to display our Trusted shops brand and all the reviews collected, or to offer buyers Trusted shops products after an order.

These operations serve to protect our overriding legitimate interests in the optimal marketing of our products by balancing different interests. The trustbadge and related services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When you visit the trustbadge, the web server automatically saves a log file showing, for example, the name of the requested file, your IP address, the date and time of the visit, the volume of data transferred and the Internet service provider who made the request (access data). This access data is not used and is automatically deleted no later than eight days after the end of your visit.

Other personal data is transmitted - to Trusted Shops only - if, after placing an order, you have opted to use Trusted Shops products or if you have already registered for such use. In this case, the contractual agreement between you and Trusted Shops applies.

The Joujou.ch website undertakes to take all necessary and useful precautions with regard to the risks presented by the processing, to preserve the security of the data and in particular to prevent it from being distorted, damaged or accessed by unauthorized third parties.



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