Cookie Management | Joujou.ch

1) What is a cookie?

A cookie is a small file stored on your device (computer, smartphone, tablet) when you visit a website. It helps ensure the proper functioning of the site, improve the user experience and, depending on your choice, measure traffic or personalise content/advertising.

2) Why does Joujou use cookies?

On joujou.ch, we use cookies to:

ensure the website functions properly (cart, navigation, security)

remember your preferences (language, cookie consent)

measure traffic and improve the website (statistics)

(if enabled) personalise the experience and/or offer marketing content

3) Types of cookies used

Strictly necessary cookies
Essential for the website to function (e.g. cart, payment, security). They cannot be disabled.

Preference cookies
Allow certain information to be remembered (e.g. language).

Statistical cookies (audience measurement)
Help understand how the website is used (pages visited, time spent, traffic sources) in order to improve our services.

Marketing cookies
Allow relevant advertising to be displayed and campaign effectiveness to be measured (e.g. advertising pixels). These cookies are only set with your consent.

4) Your choices and consent management

On your first visit, a banner allows you to accept, refuse or customise non-essential cookies.
You can change your choice at any time via the "Cookie management" link (if available) at the bottom of the page or via your browser settings.

5) Cookies and third-party services

We may use third-party services (depending on the site configuration), such as:

audience measurement tools (e.g. Google Analytics)

marketing/advertising tools (e.g. Meta/Google Ads)

trust/review widgets (e.g. Trusted Shops)

customer support tools (e.g. Zendesk)

These services may set their own cookies, but only with your consent when they are non-essential.

6) Retention period

Cookies have a variable lifespan:

session cookies: deleted when the browser is closed

persistent cookies: retained for a limited period (until expiry) or manually deleted

7) How to disable cookies in your browser

You can configure your browser to block or delete cookies. Please note: some website features (cart, payment, login) may no longer work properly.

Chrome: Settings → Privacy and Security → Cookies

Safari: Settings/Preferences → Privacy

Firefox: Settings → Privacy and Security

Edge: Settings → Cookies and site permissions

8) Contact

For any questions regarding this cookie policy, you can contact us:
[Customer service email / contact form]
Joujou.ch – In a Box Sàrl – Sion – Switzerland

9) Update

We may update this cookie policy to reflect legal or technical developments.
Last update: 19.02.2026